Level 2 Award for Door Supervisors

If you have staff that are operating under a contract for services on licensed premises the likelihood, is they will require a frontline SIA license in order to do so in accordance with the Private Security Act (2001).  A licensed premise means a venue that has a license to do one or both of selling alcohol for consumption on the premises or providing regulated entertainment (including some sports events).

Whilst you don’t necessarily need a license to operate ‘in-house’ security or if you’re operating as direct staff under a ground safety certificate, we always recommend completing the training for a wider understanding of laws, legislation, and best practice. 

Our Level 2 Award for Door Supervisors provides a professional qualification, delivered over a 7-day period will support your workforce development and is packed with mock exams, useful resources and the latest guidance for best practice.  It is an ideal opportunity to up-skill qualified stewards to make your workforce more flexible so you can open your operation to other staffing markets and offer your staff the opportunity to increase their capacity with you.

The majority of the learning can be done through our online service (including exams) however candidates will need to attend face-to-face delivery to complete the physical intervention elements of the training.  This can be done at your premises or another suitable venue accessible to your staff.  Arena Learning will provide the pre-requisite qualifications that include our online ACT for Security programme and our regulated first aid qualification if required prior to the course start.

Level 2 Award for Door Supervisors (Top-Up)

Following changes to the national occupational standards in 2021, a full up-skill activity was launched nationally to introduce new themes to the license-linked SIA qualifications considering industry change and emerging trends.

When a member of your team comes to renew their SIA license having previous achieved their qualification and recently held a license, they will be required to complete a top-up programme to be eligible to re-apply.

Our Level 2 Award for Door Supervisors (Top-Up) is a two-day programme which can be planned well in advance of pending license expiries to avoid any downtime in your workforce and can be offered flexibility to your staff, so they don’t miss out on valuable working hours and salaries.  The majority of delivery can be done online (including exams) however candidates will have to attend face-to-face delivery for the physical intervention elements of the training however this can be done at your premises or other accessible suitable premises for your staff.

Arena Learning will provide the pre-requisite qualifications that include our online ACT for Security programme and our regulated first aid qualification if required prior to the course start.

Level 2 Award for CCTV Operators

To apply for a frontline public space surveillance license, you must hold the Level 2 Award for CCTV operators.  Whilst you don’t require the award for operating ‘in-house’ CCTV, we recommend this course for anybody who comes into contact with CCTV footage or operates CCTV systems on a regular basis throughout their job roles.  If you are actively monitoring members of the public, identifying particular individuals or reviewing footage to identify individuals to carry out investigations, you will need to obtain a frontline Public Space surveillance license.

For CCTV training, we may request access to one of your control rooms to carry out the practical assessment elements of the course.  We are happy to sign and data agreements as we understand we may be encountering sensitive information whilst operating in the control room.  The three-day course can be delivered online and includes a range of mock exams and course resources issued well in advance for pre-course reading, giving candidates the best chance to achieve.